Privacy Policy

1. Introduction

This Privacy Policy describes how POPA V.-I. GEORGE PERSOANĂ FIZICĂ AUTORIZATĂ, located in Romania (hereinafter referred to as "we", "us", "our", or "the Company"), operating the website Reoogle (https://reoogle.com), collects, uses, and protects your personal information when you visit our website and use our services.

By accessing or using Reoogle, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

3.1 Information You Provide Directly

• Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
• Payment Information: When you purchase a subscription, payment details are processed securely through our third-party payment processors (Stripe, Sellix). We do not store your full credit card information on our servers.
• Feedback and Communications: Any feedback, reviews, or messages you send to us through our feedback forms or support channels.

3.2 Information Collected Automatically

• Usage Data: Information about how you interact with our website, including pages visited, features used, search queries, and time spent on pages.
• Device Information: Browser type, operating system, device type, screen resolution, and language preferences.
• Log Data: IP address, access times, referring URLs, and other standard server log information.
• Cookies and Tracking Technologies: We use cookies, local storage, and similar technologies to enhance your experience and gather analytics data.

4. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our database and search functionality.
• Account Management: To create and manage your account, process transactions, and send you related information.
• Communication: To respond to your inquiries, send service updates, promotional materials (with your consent), and important notices.
• Analytics and Improvement: To understand how users interact with our service and to improve our website, products, and user experience.
• Security: To detect, prevent, and address technical issues, fraud, and unauthorized access.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

5. Legal Basis for Processing (GDPR)

As a company located in Romania, we process your personal data in compliance with the General Data Protection Regulation (GDPR). The legal bases for our processing activities include:

• Contractual Necessity: Processing necessary for the performance of our contract with you (e.g., providing the service you subscribed to).
• Consent: Processing based on your explicit consent (e.g., marketing communications, cookies).
• Legitimate Interest: Processing necessary for our legitimate interests, such as improving our services, provided these interests are not overridden by your rights.
• Legal Obligation: Processing necessary to comply with legal obligations under Romanian and EU law.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Payment Processors: Stripe and Sellix for secure payment processing.
• Hosting and Infrastructure: Netlify (hosting), Supabase (database) for service delivery.
• Analytics Providers: To help us understand website usage and improve our services.
• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Data: Retained for as long as your account is active. Upon account deletion, your data will be removed within 30 days.
• Payment Records: Retained for up to 10 years as required by Romanian fiscal legislation.
• Usage and Analytics Data: Retained for up to 26 months.
• Feedback Data: Retained for as long as necessary for service improvement purposes.

8. Your Rights Under GDPR

As a data subject, you have the following rights under the GDPR:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal data, subject to certain exceptions.
• Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing or based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@reoogle.com. We will respond to your request within 30 days.

You also have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) at www.dataprotection.ro.

9. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly (e.g., authentication, session management).
• Analytics Cookies: Help us understand how visitors interact with our website to improve performance and user experience.
• Functional Cookies: Remember your preferences and settings (e.g., language, display options).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness (only with your consent).

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Adequacy decisions by the European Commission for the recipient country.
• Other legally recognized transfer mechanisms under the GDPR.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS) and at rest.
• Secure authentication mechanisms.
• Regular security assessments and updates.
• Access controls and role-based permissions.

While we strive to protect your personal data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

12. Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us at info@reoogle.com, and we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also notify you via email or through a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: