1. 3-Day Money-Back Guarantee
We offer a 3-day money-back guarantee for:
- First-time subscribers to any plan
- One-time lifetime access fee purchases
- Requests made within 3 days of initial purchase
To be eligible, you must request the refund within 3 days of your purchase date.
2. Subscription Renewals
For subscription renewals:
- Renewal payments are non-refundable
- You can cancel your subscription at any time
- Cancellation will take effect at the end of your current billing period
- No partial refunds for unused time
3. Lifetime Access
For lifetime access purchases:
- Refundable within the first 3 days of purchase
- Non-refundable if the service has been heavily used
- Non-refundable after the 3-day period
- Non-transferable between accounts
4. Refund Process
To request a refund:
- Contact our support team within the eligible period
- Provide your purchase information
- Explain your reason for requesting a refund
- Allow up to 5-10 business days for processing
5. Ineligible for Refunds
Refunds will not be provided for:
- Subscription renewal payments
- Requests made after the 3-day period
- Accounts that have violated our terms of service
- Lifetime access purchases after heavy usage
6. Cancellation
To cancel your subscription:
- Log into your account
- Go to Account Settings
- Select "Cancel Subscription"
- Confirm your cancellation
Your access will continue until the end of your current billing period.
Last updated: December 17, 2024