Refund Policy

1. 3-Day Money-Back Guarantee

We offer a 3-day money-back guarantee for:

  • First-time subscribers to any plan
  • One-time lifetime access fee purchases
  • Requests made within 3 days of initial purchase

To be eligible, you must request the refund within 3 days of your purchase date.

2. Subscription Renewals

For subscription renewals:

  • Renewal payments are non-refundable
  • You can cancel your subscription at any time
  • Cancellation will take effect at the end of your current billing period
  • No partial refunds for unused time

3. Lifetime Access

For lifetime access purchases:

  • Refundable within the first 3 days of purchase
  • Non-refundable if the service has been heavily used
  • Non-refundable after the 3-day period
  • Non-transferable between accounts

4. Refund Process

To request a refund:

  • Contact our support team within the eligible period
  • Provide your purchase information
  • Explain your reason for requesting a refund
  • Allow up to 5-10 business days for processing

5. Ineligible for Refunds

Refunds will not be provided for:

  • Subscription renewal payments
  • Requests made after the 3-day period
  • Accounts that have violated our terms of service
  • Lifetime access purchases after heavy usage

6. Cancellation

To cancel your subscription:

  • Log into your account
  • Go to Account Settings
  • Select "Cancel Subscription"
  • Confirm your cancellation

Your access will continue until the end of your current billing period.

Last updated: December 17, 2024